Return Policy

• Returns are accepted within 30 days from the date of purchase.
• To be eligible for a return, items must be unused, undamaged, and in the same condition as when you received them. They must also be in their original packaging, including any tags and labels.

• How to Return an Item

  To initiate a return, please follow these steps:

  1. Contact Us via email or phone to request a return authorization. Please include your order number, the item(s) you wish to return, and the reason for the return.
  2. Once we approve the return, we will provide you with a Return Authorization Number and instructions on how to proceed with the return.
  3. Ship the item(s) back to us using a traceable method (e.g., UPS, FedEx, USPS). Please ensure the return is securely packaged and includes the original invoice or packing slip.

 

• Restocking fee:  $15 

• Return Shipping Costs
• Domestic Returns:
  • The customer is responsible for paying the return shipping cost unless the return is due to a defective or incorrect item received.
  • In the case of a return due to our error (e.g., wrong item or damaged goods), we will cover the return shipping costs.
• International Returns:
  • International customers are responsible for return shipping costs, duties, and taxes. We recommend using a trackable shipping service for international returns.

• Refunds

  • Once your return is received and inspected, we will notify you by email about the status of your refund.

Contact Us

If you have any questions or need assistance with your return, please don’t hesitate to contact our customer service team:

Email: email@uneekhats.com

Phone: +1 7028-352-714

Address: 

3277 Rushing Waters Place

Las Vegas

Nevada

89135